From evaluation to your door in six clear steps.
No clinic visits. No insurance. A real physician behind every protocol. Here's exactly how it works.
HIPAA-aware platform503A U.S. pharmacyBoard-certified physiciansSecure checkout
Take the 60-second quiz
Tell us your goals and confirm your state. You get a personalized optimization score with no charge and no card. We're checking basic eligibility before asking for anything else.
Complete your secure intake
About five minutes on our HIPAA-aware patient portal: your full medical history, current medications, allergies, and specific goals. This is where your physician learns who you are, and it's encrypted and stored in a certified health-record system.
Labs, when ordered
For some protocols (sermorelin, for example), your physician orders baseline labs, drawn at a Quest Diagnostics center or at home. No labs are required just to begin the evaluation; your physician decides what's needed.
Physician evaluation
A board-certified, U.S.-licensed physician reviews your complete intake as a documented clinical encounter, typically within 24–48 hours. This is real medical judgment, not a rubber stamp, and not everyone is approved. If a protocol isn't appropriate, you're told directly and not charged.
Approval, payment, and prescription
If approved, you receive a secure payment link. Only after payment is confirmed does your prescription go to a licensed U.S. 503A pharmacy. You pay only if you're approved.
Shipped, then monitored
Your compounded protocol ships from the licensed pharmacy with a step-by-step injection guide, usually within a couple of business days. From there, expect monthly check-ins, easy refills, and a formal 90-day re-evaluation to confirm your protocol still fits.
Real medical care, delivered remotely
Telehealth means your physician evaluates you remotely, reviewing your documented medical history, intake, and any lab data, without requiring a clinic visit. ElevateMD uses an asynchronous model, where that review is a documented clinical encounter — a good-faith examination that establishes the basis for any prescribing decision. This approach is legally authorized in the states where our physicians are licensed, for the services we provide.
A physician decides, a licensed pharmacy fills
No prescription is written without a complete physician review of your history, current health, and goals. When your physician determines a protocol is appropriate, they write the prescription and send it to an independently licensed U.S. 503A pharmacy, which compounds, packages, and ships it separately. ElevateMD does not dispense medication directly, and that separation keeps proper oversight at every stage.
Certain medications referenced are compounded and prescribed by a licensed physician when clinically appropriate. Compounded medications are not FDA-approved.
Common questions
Do I ever have to visit a clinic?
No. The entire process (evaluation, intake, prescription, and delivery) is telehealth. Labs, when needed, are drawn at a Quest center or at home.
How long until I get my protocol?
Physician review is typically completed within 24–48 hours of your intake (and labs, if ordered). Shipping follows physician approval.
Do I need to see my regular doctor first?
No. ElevateMD physicians conduct independent evaluations as a standalone telehealth practice. We do recommend maintaining a relationship with your primary care provider and will coordinate care where helpful.
What should I have ready before I start?
A valid email, your medical history (conditions, surgeries, hospitalizations), current medications and supplements with dosages, known allergies, your specific goals, and a mailing address in a state we serve. The more complete your intake, the faster your physician can evaluate it.
Is my information private?
Yes. Medical information is handled on a HIPAA-aware platform. Some routine, non-clinical messages may be automated, but any clinical question is answered by the human care team.
What if I'm not approved?
Not everyone is a candidate. If your physician determines a protocol isn't appropriate, you won't be prescribed it. That's the point of physician review.
What if there's an emergency?
ElevateMD is not for emergencies. If you're experiencing a medical emergency, call 911 or go to your nearest emergency department immediately.
Can I withdraw from telehealth care later?
Yes. You can withdraw consent for telehealth services at any time. Just contact the Care Team, and your active protocols will be closed according to standard medical procedures.
Ready? Start with the 60-second quiz.
Take the 60-second eligibility quiz. No card required.
Take the QuizEducational, not medical advice. Individual results vary.