How It Works | 6 Steps to Your Protocol | ElevateMD
How ElevateMD Works

From first click to your door.

Every ElevateMD protocol begins with a real physician evaluation — not a questionnaire that auto-approves everyone. Here’s what to expect, step by step.

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Board-Certified Physicians · Licensed 503A Pharmacy · HIPAA Compliant · Not every patient is approved
Board-Certified Physicians HIPAA Compliant Licensed 503A Pharmacy Physician-Owned Licensed in Select States
The Process

Six steps to your protocol.

No phone calls, no waiting rooms, no insurance paperwork. A physician-directed process designed to be thorough and simple.

1
Today · Under 2 minutes

Clinical Screening

Complete a brief eligibility form. Six fields. No payment required — ever — at this stage. We’re checking basic eligibility before asking for anything else.

2
Today · About 5 minutes

Full Medical Intake

After passing the initial screen, you’ll be directed to our secure, HIPAA-compliant patient portal. This is a comprehensive clinical intake: your complete medical history, current medications, allergies, and specific health goals.

All data encrypted and stored in our HIPAA-compliant EHR
3
Within 24 hours

Physician Evaluation

A board-certified physician reviews your complete medical history through a documented clinical evaluation. This is real medical oversight — not a rubber stamp. Not every patient is approved. If a protocol is not medically appropriate for you, you’ll be notified directly and no payment will be collected.

Real clinical evaluation — not every patient is approved
4
If approved

Payment & Prescription

Once your physician approves your protocol, you’ll receive a secure payment link. After payment is confirmed, your prescription is sent directly to our licensed 503A compound pharmacy for fulfillment. You only pay if you’re approved.

5
2–3 business days

Delivered to Your Door

Your protocol ships from a licensed 503A compound pharmacy directly to your address. You’ll receive tracking information as soon as your order ships. Self-administer at home in 60 seconds with the supplies included in your shipment.

6
Monthly · Ongoing

Ongoing Physician Care

Your care doesn’t stop at delivery. Expect monthly check-ins through your patient portal, seamless refill management, and a formal clinical re-evaluation at 90 days to ensure your protocol is working and remains appropriate. Your physicians monitor your progress continuously.

Before You Start

What you’ll need.

Have these ready before starting your intake. The more complete your information, the faster your physician can complete your evaluation.

  • A valid email address (used for your secure patient portal)
  • Your medical history (conditions, surgeries, hospitalizations)
  • Current medications and supplements, including dosages
  • Known allergies (medications, foods, environmental)
  • Your specific health goals (what you’re looking to address)
  • A mailing address in a state we serve (required for medication delivery)

No lab work is required to begin. Your physician may recommend labs based on your evaluation.

Your Safety

Built on medical standards, not shortcuts.

ElevateMD is a physician-owned medical practice. Every step of this process is designed around clinical rigor and patient safety.

HIPAA-Compliant Portal

Your medical data is encrypted and stored in a certified electronic health record system. We never share your information without your explicit consent.

Board-Certified Physicians

Every clinical evaluation is performed by board-certified, American-trained physicians. No algorithms. No auto-approvals. Real medical judgment.

Licensed 503A Pharmacy

All medications are compounded by an independently licensed 503A pharmacy operating under cGMP standards. Regularly inspected. Pharmaceutical-grade compounds only.

Board-Certified
Physician Review
503A
Licensed Pharmacy
Monthly
Clinical Monitoring
HIPAA
Compliant Systems
Telehealth

What is telehealth?

ElevateMD operates through asynchronous telehealth — a model where your physician reviews your documented medical history, intake forms, and clinical data without requiring a live video or phone call. This approach is legally authorized in the states we serve for the services we provide.

Every evaluation is a documented clinical encounter. Your physician reviews your complete intake, assesses medical appropriateness, and makes a prescribing decision based on established clinical criteria. All records are maintained in a HIPAA-compliant electronic health record system.

You retain the right to withdraw consent for telehealth services at any time. If you choose to discontinue, simply contact our care team and your active protocols will be closed according to standard medical procedures.

ElevateMD does not provide emergency medical services. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department immediately.

Prescriptions

How prescriptions work.

All medications prescribed through ElevateMD are the result of a documented clinical evaluation by a board-certified physician. No prescriptions are written without a complete review of your medical history, current health status, and treatment goals.

Prescriptions are fulfilled exclusively by independently licensed 503A compound pharmacies that operate under cGMP (current Good Manufacturing Practice) standards. Our pharmacy partner is regularly inspected to ensure compliance with all state and federal regulations.

ElevateMD does not dispense medications directly. Your physician writes the prescription, and the pharmacy compounds, packages, and ships your protocol independently. This separation ensures proper oversight at every stage of the process.

FAQ

Common questions.

What if I’m not approved?
Not every patient is approved. If our physicians determine that a requested therapy is not clinically appropriate based on your health history, you will be notified and no payment will be collected. Your safety is the priority, and we will never prescribe a protocol that is not medically indicated.
Do I need to see my regular doctor first?
No. ElevateMD is a standalone telehealth practice. Our board-certified physicians conduct independent evaluations. However, we always recommend maintaining a relationship with your primary care provider and will coordinate care if needed.
Is this legitimate medical care?
Yes. ElevateMD is a physician-owned and operated telehealth practice. All prescriptions are written by board-certified, U.S.-trained physicians after a documented clinical evaluation. Medications are dispensed by independently licensed 503A compound pharmacies that meet cGMP standards.
How long does the process take?
The initial screening takes under two minutes. The full clinical intake takes about five minutes. Physician review is typically completed within 24 hours. Once approved and payment is confirmed, your protocol ships within 2–3 business days.
Do I need lab work before starting?
No lab work is required to begin the evaluation process. Your physician may recommend baseline or follow-up labs depending on your protocol. ElevateMD offers physician-designed lab panels starting at $149 through Quest Diagnostics draw centers or at-home collection.
Ready?

Start your evaluation today.

Free clinical screening. Physician review within 24 hours. No payment required until you’re approved.

Begin Your Free Screening →
Free Screening

Start your eligibility screening.

No payment required. Takes under two minutes. A physician reviews every submission.

Step 1 of 4

What’s your primary health concern?

Select the area you’d most like to address.

How long have you been experiencing this?

There’s no wrong answer — this helps our physicians understand your timeline.

Have you tried supplements or other interventions?

Many of our patients come to us after OTC supplements fell short.

You may be a candidate for physician-directed therapy.

Complete your screening below — it takes 60 seconds. Free. No payment required.